Conversations At Work
helps HR Managers like you…
help managers and employees be more
communicative so they’re more productive
Problem One: They often don’t communicate effectively. Because they don’t know how to. Many, if not most, supervisors and managers were promoted to leadership positions without sufficient communication skills. Or, they may use demanding tactics learned from previous bosses, resulting in defensiveness, arguments, and a lack of cooperation from others. Yet, they still need to work with them.
Problem Two: Worse yet, they often don’t communicate about the things they need to the most. Because they avoid them. They fear how others may respond, so that needed communication never happens. Teams and departments don’t let other teams and departments know that they’re not getting what they need from them. Peers withhold information and assistance from each other. Employees don’t ask managers for things that would help them improve their performance. And managers withhold needed feedback from employees because they fear defensiveness, and don’t know how to resolve it.
One of the reasons you went into HR is because you believe in people, and their potential. You want your time, thinking, and efforts to make a significant difference for them, and for your organization. If they just knew how to communicate better and felt safe and comfortable to do so, they’d be surprised at the progress they could make, you may have thought.
Many of my clients have scheduled training before, but their people didn’t receive all of the skills necessary to communicate with all of their internal communication partners, including peers, direct reports, bosses and upper management, customers and vendors, between managers, or between departments.
Improved communication skills have improved performance and productivity faster than any other strategy in the organizations that I’ve worked for since 1992.
Conversations At Work helps HR Managers like you…
help managers and employees be more communicative so they’re more productive.
Problem One: They often don’t communicate effectively. Because they don’t know how to. Many, if not most, supervisors and managers were promoted to leadership positions without sufficient communication skills. Or, they may use demanding tactics learned from previous bosses, resulting in defensiveness, arguments, and a lack of cooperation from others. Yet, they still need to work with them.
Problem Two: Worse yet, they often don’t communicate about the things they need to the most. Because they avoid them. They fear how others may respond, so that needed communication never happens. Teams and departments don’t let other teams and departments know that they’re not getting what they need from them. Peers withhold information and assistance from each other. Employees don’t ask managers for things that would help them improve their performance. And managers withhold needed feedback from employees because they fear defensiveness, and don’t know how to resolve it.
One of the reasons you went into HR is because you believe in people, and their potential. You want your time, thinking, and efforts to make a significant difference for them, and for your organization. If they just knew how to communicate better and felt safe and comfortable to do so, they’d be surprised at the progress they could make, you may have thought.
Many of my clients have scheduled training before, but their people didn’t receive all of the skills necessary to communicate with all of their internal communication partners, including peers, direct reports, bosses and upper management, customers and vendors, between managers, or between departments.
Improved communication skills have improved performance and productivity faster than any other strategy in the organizations that I’ve worked for since 1992.
Ross Blake took the time to get to know me and my organization. The extra time he devoted to gathering this information led to what I would consider to be one of the most influential training series I have been a part of. Each training session was relatable and meaningful as Ross provided real life situations in an environment free from judgment or ridicule. The end result was a higher level of understanding among our upper level staff and a greater sense of comradely and teamwork. With Ross’ help, we were able to break down barriers in our communication, identify the “elephants” and cultivate a more strategic and productive team. The upper level staff is now communicating effectively to lead Ongweoweh through the continued growth and development of our ever-growing organization.
UPSCO, Inc., was named one of the Best Companies to Work For in New York 2017 in part due to the results that Ross Blake helped us achieve. We improved productivity, cooperation, and response times between departments, peers, employees and managers, and in our leadership team. The common platform of communication skills & strategies we learned is helping us continue to improve and grow. He was highly flexible in responding to our needs during the program.”
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Free people to communicate & do more productive work.
Conversations at Work helps people in organizations have the workplace
conversations they’ve been avoiding—and improve productivity.